Membrane Support Pricing

Support levels that fit your business

Open Source

Great for teams evaluating Membrane or running it without support.

Price: Free

Production Support

For organizations running Membrane in production that require expert support, long-term maintenance, and rapid security updates.

Includes everything from the free edition, plus:

  • Assistance with production incidents
  • Email contact and online meetings with Membrane experts
  • Security notifications with mitigation recommendations
  • Priority bugfix and security releases for supported production versions
  • Long-term maintenance releases for older supported versions
  • Guidance for upgrades and major version migrations
  • Covers one production installation (up to three instances)

Price: 7,500 USD / year

Enterprise Support

For critical environments that require guaranteed response times.

Everything in Production Support, plus:

  • 24/7 support, 365 days a year
  • Guaranteed initial response and resolution start
  • Root cause analysis
  • Direct access to Membrane developers
  • Security notifications
  • Priority security fixes

Price: On Request

Open Source and Long-Term Maintenance

Every new Membrane API Gateway release is published as open source. Production Support subscribers additionally receive maintenance releases for older supported versions, allowing production systems to receive bug fixes and security updates without requiring immediate upgrades. Revenue from Production Support helps fund the ongoing development and maintenance of the project.

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