Membrane Support Pricing

Support levels that fit your business

Community

Free

Great for teams evaluating Membrane or running it without support.

Production Support

7,500 USD / year

For organizations that need a stable and secure production setup.

Everything of Community, plus:

  • Support for production issues
  • Email contact and online meetings with Membrane experts
  • Security alerts with recommended mitigation steps
  • Expedited bugfix and security releases
  • Upgrade guidance
  • Covers one installation with up to 3 instances

Guaranteed SLA Support

On Request

For critical environments that require guaranteed response times.

Everything in Production Support, plus:

  • 24/7 support, 365 days a year
  • Guaranteed response times and resolution start
  • Root cause analysis
  • Direct access to Membrane developers
  • Priority handling
  • Security vulnerability notifications

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